Wellman and Gulia
Net-Surfers Don’t Ride Alone: Virtual Communities and Communities
List of questions answered, seems obvious now.
Are relationships on the Net Narrow and specialized or are they broadly based? (both) What kinds of support can one expect to find in a virtual community? (most any type found in a “real” community)
The one thing you should know: social groups online are a thing, a functional and useful thing which resembles physical social groups in many ways.
Tags: Activity Theory, Adaptability, Architecture, Contextual, Cross-Cultural, Distributed, Groups/Teams, Information Need, Organization, roles, Situational, Social
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